Presentation by Chris Baynes

The Editor of “The Weekly Source”, Chris Baynes was the speaker at the November 2018 General Meeting of WARVRA.

Chris’s presentation highlighted the findings of the survey of retirement villages conducted by his company.

A significant finding was the level of dissatisfaction of residents with the outcome of complaints to Village Managers.  This highlighted the lack of training that many Managers had to deal with complaints and other situations.  Chris explained a proposal to provide a training program for Managers.

You can view Chris’s presentation¬†here

Amended liquor control regulations

As many of you will be aware, WARVRA recently made a submission on your behalf to Minister Paul Papalia to have the Liquor Control Act amended to permit Retirement Villages to gain an exemption from the Liquor Control Regulations 1989, and allow Residents Committees, or similar bodies, to be able to offer alcoholic drinks for sale within the village.

WARVRA’s submission met with approval and a copy of the Amended Regulations is attached for your information and records.

May I take this opportunity to sincerely thank Paul Fricker and Neville Thorpe (Bethanie Waters Village) and Des Cousins (Harbourside Village) for their significant contribution in obtaining this outcome.

The relevant amendment is available to view in this PDF file.

Ian Nordeck

President/Membership Convenor
Western Australian Retirement Villages Residents Association